Shipping & Delivery
Here's what to expect when ordering Slimky Hair products.
Nigeria Orders
A clear step-by-step process from our workshop to your destination.
Choose Your Products
Browse the Slimky Hair collection and add products to your cart.
Pay for Your Products
Complete payment for your products through the available payment methods.
Delivery Fee Is Calculated Separately
Your delivery fee is calculated based on your order and delivery location.
Slimky Contacts You
Slimky will contact you with the applicable delivery fee.
Pay Delivery Fee
The delivery fee is paid separately from the product order.
Your Order Is Dispatched
Once delivery arrangements are confirmed, the order is dispatched via our delivery provider / delivery service.
International Orders
Bespoke global shipping tailored to your destination country and package weight.
Place Your Product Order
Pay for the products through checkout.
Shipping Quote
Slimky determines the actual shipping cost based on the destination and order.
Shipping Quote Sent
The customer receives the shipping quote.
Customer Confirms
The customer accepts or declines the shipping quote.
Shipping Payment
If accepted, the customer pays the shipping fee separately.
Dispatch
The order proceeds to dispatch.
Customs & Import Duties
“International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These charges are separate from the shipping fee. Official Slimky Hair policy regarding responsibility for these charges will be confirmed before launch.”
[Policy Note: Import tariffs, VAT, and local customs clearance fees vary by jurisdiction and are determined strictly by local destination authorities.]
Important Information
Essential guidelines regarding your order fulfillment and delivery experience.
Shipping Fees
Product prices at checkout do not bundle arbitrary shipping markups. Delivery fees reflect the actual courier charges required to transport your items safely to your chosen destination.
Delivery Arrangements
Fulfillment and delivery arrangements are coordinated directly between our dispatch team and the customer via our designated delivery provider / delivery service to ensure optimal timing and handling.
International Shipping
Worldwide orders are handled on a bespoke basis. A custom shipping quote is prepared following product purchase and must be accepted and paid before dispatch begins.
Customs & Import Charges
Cross-border shipments may be evaluated by local destination customs authorities. Any resulting import fees or assessments are separate from initial carriage costs.
Address Accuracy
Please ensure your delivery street address, recipient contact name, active phone number, and notable local landmarks are accurately entered during checkout to prevent fulfillment delays.
Delivery Communication
Our customer concierge team reaches out directly via WhatsApp, telephone, or email to verify delivery fee details and notify you when your parcel has been transferred to dispatch.
Still have questions?
Need assistance with a pending order or want to inquire about custom shipping arrangements? Our concierge team is happy to assist.